Privacy Policy

Last updated: August 2026

Introduction

This Privacy Policy explains how Lifto by Comfort Line Luxury may collect, use and protect information submitted through lifto.ae.

Information we may collect

We may collect contact details, route information, requested schedules, vehicle preferences and other information you voluntarily provide when requesting a ride plan or contacting us.

How information is used

Information may be used to respond to enquiries, prepare quotations, plan requested journeys, provide customer support, maintain business records, improve the website and comply with applicable legal or regulatory obligations.

Sharing

Information may be shared with personnel and service providers where reasonably necessary to respond to your request or provide the requested service, subject to applicable law and appropriate controls.

Retention and security

Information is retained only for as long as reasonably necessary for the purposes for which it was collected, legal requirements and legitimate business records. Reasonable measures are used to protect information from unauthorized access or misuse.

Your enquiries

For privacy-related enquiries, contact booking@cll.ae.